Shipping & Delivery Policy

1. Processing Time

All orders will be processed within 1–3 business days after payment confirmation.
Custom or personalized products may require 3–5 business days for processing.
Processing time does not include shipping time.

2. Shipping Time

All orders are shipped via reliable carriers and typically arrive within 8–12 business days.
Note: Delivery times are estimates and may vary due to holidays, customs, or unforeseen circumstances.

3. Shipping Fees

• Free shipping is available for orders over $50 USD.

• Orders below the free shipping threshold will be charged the shipping fees displayed at checkout.

• Additional fees may apply for remote or hard-to-reach locations, as indicated at checkout.

4. Order Tracking

• Every order includes a tracking number.

• Tracking information will be sent via email or through your Wuwuvista account once your order ships.

• If your package has not arrived within the expected delivery time, please contact Wuwuvista Customer Support: support@wuwuvista.com

5. Customs, Duties & Import Fees

International orders may be subject to customs duties, import taxes, or other fees, which are the responsibility of the recipient.
Wuwuvista cannot control or predict customs charges in each country; please check local regulations before placing an order.

6. Shipping Issues

If your package is lost or damaged during transit, please contact Wuwuvista Customer Support within 7 days after the expected delivery date.
For damaged items, please keep the original packaging and take photos to help us arrange a replacement or claim.

7. Contact Us

For any questions regarding shipping or delivery:

• Email: support@wuwuvista.com

• Response time: 24 hours.